Customer inquiries crash Florida utility's website and app

County Manager Jim Dinneen said complete restoration of power is going to take time. "And it will be underway and continued". "We were prepared for the storm response, but there was nothing we could do to prevent the outages. It's knocked out 60 percent of our customers", Jacobs said.

Neither had been restored by Tuesday evening, the Sun Sentinel reported.

If you are a Georgia Power customer, you can check on your outage or report an outage through their outage map on their website. In Immokalee, Everglades City and Lehigh Acres, none of its customers had electricity.

Volenec outlined the steps FPL is taking to restore power in Volusia.

Utility officials said they have almost 20,000 workers helping with the restoration effort.

But those on the west coast of Florida - where Irma made its final landfall - are not likely to have power restored until September 22. As consumers today, we expect real-time information and transparency.

Several major airports in Florida that halted passenger operations due to Irma began limited service on Tuesday, including Miami International, one of the busiest in the United States. The state later said 4.4 million customers were without power.

"We thank Secretaries Perry and Duke for their participation in these calls and for their ongoing support and leadership", said Kuhn. "Now, we're just doing everything we can to have our members' power restored".

"This is a deadly and devastating hurricane, and every part of Florida will feel the wrath of this storm", Silagy said.

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Almost all Clay Electric customers in Baker County are without power Tuesday morning, and 1,948 FPL customers remain affected by outages.

The Irma blackout is still much smaller than a 2003 outage that put 50 million people in the dark. "We are definitely not seeing poles down like we anticipated".

The poles that have toppled over are down "as a result of trees off of our right of way coming down on the lines and pulling the poles down" and not because of the wind itself, he said.

Pompano Beach resident Ned Franklin said his power came back on at 5:35 p.m. Tuesday but went down again about 20 minutes later and remained out Wednesday along with homes in his surrounding neighborhood.

If you're wondering when you'll get your power back, you are not alone. "Lights are out. There may be impacts on local water and waste water treatment facilities". First they need to fix the power plants, power lines that carry electricity to local substations, and restore power to hospitals, police and fire stations, communication facilities, water treatment plants and transportation providers.

Next, FPL tends to the "critical infrastructure", including hospitals and 911 centers, Gould said. Many of those were homes and businesses that will have to undergo repairs before they are ready to receive electricity again. We work here, and we live here.

The news is an improvement from Gould's estimate on Monday that it would take weeks.

"As we complete restoration on critical infrastructure facilities and primary power lines, we're moving more and more of our teams into neighborhoods to fix power lines and local transformers in order to bring light back to every community we serve".

Journeyman lineman AJ Parker, 28, said he left his 6-day-old daughter, Elsabeth Claire, and her mother in Tennessee last month to help fix high-power transmission lines in Texas towns devastated by Hurricane Harvey.

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