Google investigates reports of Pixel 2 XL burn-in screen issues

Signs of Pixel XL 2 screen burn-in were apparent after a week of light use.               Image Alex Dobie  Twitter

Signs of Pixel XL 2 screen burn-in were apparent after a week of light use. Image Alex Dobie Twitter

Mashable has confirmed the color shifting on our Pixel 2 XL review unit and you can see it in the video below. Android Central's review unit suffered from the same screen burn-in. The Pixel 2 XL has wild color shifting issues, turning whites and grays completely blue when viewed even slightly off-axis. Meanwhile, the Pixel 2 XL costs Rs 73,000 for the 64GB storage option, while the 128GB variant will set you back by Rs 82,000. "We are actively investigating this issue". Meanwhile, if you want to check if your unit is affected, simply use a grey background and look for the "ghost" of the navigation buttons on the bottom.

A special-purpose chip for artificial intelligence and other tasks in Google's new Pixel smartphones draws on Intel technology.

Burn-in is a problem that tends to affect OLED displays. When a screen displays burn in, users can see faint images of words or icons on the display.

If the issue isn't burn-in, it's likely to be something similar but less serious, called image retention. The problem does not exist on the Pixel 2, which uses LCD technology.

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The new smartphone - which was unveiled earlier this month - is created to rival Apple's iPhone and Samsung's Galaxy S and Note flagship devices, and has so far been warmly received by critics.

Most reviewers from noted publications, including Android Central, ArsTechnica, and The Verge have mentioned that their Pixel 2 XL's screen showcases muddy colours, grainy textures, and burn-in ghosting. To Google's credit, the company always tries to make up for it with some sort of incentive and that's no different this time around. Google isn't going to leave every single phone running for hours to test burn-in, when it can take 7-10 days for the problem to appear. Then, they saw how the device's default settings can make images look tiresome and dreary.

Google's new Pixel 2 phone sits on display at a New York City pop-up shop on October 19 in New York City.

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