Zuckerberg must be getting used to this by now. On Tuesday, he took questions for almost five hours in a U.S. Senate hearing without making any further promises to support new legislation or change how the social network does business. We have had a lot of these controls in place for years.
The acting chief executive officer of Cambridge Analytica, the political data firm embroiled in controversy after improperly sharing data from some 87 million Facebook users, has stepped down. Here's how he opened this morning.
Zuckerberg repeated an apology offered in the previous hearing that Facebook made a "big mistake" by not taking "a broad enough view" of its responsibility.
Rep. David McKinley excoriated Zuckerberg and Facebook for "hurting people" by enabling the illegal sale of opioids on its platform. Facebook declined to clarify the CEO's remarks.
Facing questions from congresswoman Doris Matsui, Zuckerberg seemed unable to answer questions over whether users still owned their data once it got into the hands of "data brokers".
Senators also sought assurances that Facebook and other social media platforms are blocking fake profiles originating in Russian Federation that spread divisive messages to sow discord during and after the 2016 US election. Aleksandr Kogan's ability to do so was in fact signed off by Facebook in its contract with him. Why wasn't explaining what Facebook does with users' data a higher priority for you as a co-founder and now as CEO?
With a slight hesitation, Mr Zuckerberg replied: "Yes". "It will take some time to work through all of the changes we need to make, but I'm committed to getting it right".
"From that beginning, whether that was actually the beginning of Facebook or not, you've come a long way", said representative Billy Long. Lindsey Graham about whether Facebook is a monopoly, and today has also (so far) produced one good round of questions. John Thune of South Dakota said Zuckerberg's company had a 14-year history of apologizing for "ill-advised decisions" related to user privacy. She's a Democrat from California.
SELYUKH: So this is the first time.
During Zuckerberg's second day of questioning on Capitol Hill, California Democratic Representative Anna Eshoo asked, "Was your personal data included in the CA breach?" In an interview aired Sunday on NBC's "Meet the Press", Wylie said the true number could be even larger than 87 million.
Wednesday's hearing covered much of the same ground, featuring a litany of apologies and a recap of already announced policy and context about the Cambridge Analytica case.